Now when it came to placing the order I found that, though the bags (they came in twos) only cost £3.99, postage and packing was £4.99. Hmm. I dithered before pressing the confirm order button but thought, oh well, if that's the cost of packing and delivering my parcel so be it.
Today my parcel arrived. No complaints about delivery time but a HUGE complaint about the parcel. The reason the p&p was so costly was that it included an unrequested catalogue.
My item weighed about 100g. |
The catalogue and bumpf weighed nearly 700g. |
8 comments:
Can't you just repack the catalogue and stick it in the post box WITHOUT A STAMP ? Oh , yes ... and without your address obviously , though you could give your name and order number .
Then , with any luck , they'd have to pay an 'insufficient postage surcharge'
Or would that be too mean ?
That is what I thought of doing, Sonata - and will do if I don't get a satisfactory reply to my email!
That would make me pretty bolshy too!
Well you have every right to be bolshy Liz , that is just not on!! If we want a catalogue , we ask for one!!!!
Reply or not , I would do what you friend said.. !
That is rather cheeky of them!!!
What a con! Expecting you to pay the postage for a catalogue you never asked for. I hope you sent them a really stroppy email.
I did send a stroppy email, Nick. So stroppy that they haven't replied ...
Post a Comment